Our guest poet-blogger today is Madelyn Grace Webb, who works in Telecommunications at Fair Oaks Hospital. Madelyn has a real gift that speaks so eloquently to the human dimension which volunteers and staff bring to our patients and their families.
One time while working at Fairfax Hospital, she noticed a young child in the lobby playing with two bottle caps driving them around like cars. He and his father were waiting in the lobby and didn’t appear to be leaving anytime soon. Madelyn ducked into the gift shop, bought a little toy fire truck and ambulance and with permission from the father gave them to the child. “Oh, he was a happy little camper,” she said. Madelyn quickly shrugged off the story though as being no big deal. “I see things like this all the time. I feel that the people that work at Inova seem to be exceptional. I don’t know if it’s that way at other places, but I see it everywhere here.”
Thanks Madelyn, I think you’re exceptional too! You know you’re at Inova when everyone you encounter treats you like family! Enjoy Madelyn’s creativity!
Privileged to Serve You
Welcome to my world, please come in
I am never too busy to greet a friend
Can I assist you in any need?
May I direct you to your destination?
Would it be better if you followed my lead?
Anything to make this visit better I offer you
Maybe it’s just a smile…or to listen for a moment or two
Whatever it may be, I’ll give to you
Over the time that I’ve been here
So much has been given to me
I have met the kindest people
I have witnessed joy…and sorrow
I have experienced life… both bitter and sweet
From the heights of happiness… to the depths of grief
More than once a baby has been placed on my knee
While the mother stepped aside, to shed tears…secretly
I have been hugged and kissed by new fathers
As they celebrated their fist encounter with
The wonder of birth
Each day is new with events and problems
To claim as its own
I try to be ready to respond
To the dynamics of what is going on
I am the look of compassion for those with heavy hearts
And the essence of empathy…comforting with a gentle touch
I offer encouragement… to those who have forgotten their strength
I sometimes sit in silence, nearby, where I can be seen
So you won’t be alone with your thoughts or needs
I am a hospital volunteer; it is my privilege to serve you